Our Privacy Policy

Effective Date: December 1, 2024

OSOME Hygiene (“OSOME”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, https://osomehygiene.com (the “Site”).

1. Information We Collect

We collect two primary types of information:

    • Personal Information: This information identifies you as an individual and may include your name, email address, phone number, and any other information you provide when using features like placing an order or contacting customer service.
    • Log Data: When you visit our Site, we automatically collect standard information your browser or mobile application sends (collectively, “Log Data”). Log Data may include:
      • Internet Protocol (IP) address
      • Browser type and version
      • Pages visited on our Site
      • Time and date of visit
      • Time spent on each page
      • Mobile device information (for mobile users)
      • Other statistical data

We may also use third-party services like Google Analytics to collect, monitor, and analyze this Log Data.

2. Use of Your Information

We use your personal information to:

  • Process your orders and deliver your products
  • Provide customer support and respond to your inquiries
  • Send you promotional communications (with your consent)
  • Improve our website and personalize your experience
  • Comply with legal and regulatory requirements

3. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.

4. Your Choices​

  • Marketing Communications: You can opt out of receiving promotional emails from OSOME at any time by following the “unsubscribe” instructions in those emails.
  • Updating Information and Account Deletion: You can access and update your personal information or request account deletion by contacting us info@osomehygie.com

5. Cookies

We use cookies to track activity on our website and remember your preferences. You can choose to disable cookies in your browser settings. However, this may affect your ability to use certain features of our website.

6. Security

OSOME Hygiene takes reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure.

7. Minors

OSOME does not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@osomehygiene.com so we can delete it.

8. Third-Party Sharing

We may share your information with third-party service providers who assist us in operating our business, such as payment processors and shipping companies. These third parties are obligated to comply with strict data privacy regulations to protect your information.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by email or by placing a prominent notice on our website. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us​

If you have any questions about this Privacy Policy, please contact us at info@osomehygiene.com .