Frequently Asked Question:-

What is OSOME Hygiene?

OSOME Hygiene is a provider of high-quality hygiene products such as tissues, aluminum foils, cling wraps, and other household essentials designed to make your life cleaner, healthier, and more convenient.

Where can I purchase OSOME Hygiene products?

You can purchase our products through our website OSOME Hygiene or at leading retail stores across Pakistan.

How can I place an order online?

To place an order:

    • Visit www.osomehygiene.com.
    • Browse our products and add your desired items to the cart.
    • Proceed to checkout, provide the required information, and confirm your order.

What payment methods do you accept?

We accept the following payment methods:

    • Cash on Delivery (COD)
    • Online payments through major credit/debit cards

Do you offer shipping across Pakistan?

Yes, we offer shipping to almost all cities across Pakistan.

What are your shipping charges?

Shipping charges depend on your location and the total weight of your order. Final charges will be displayed at the checkout.

How long will it take to receive my order?

Orders are typically delivered within 4-6 business days after processing.

Can I track my order?

Yes, you will receive a tracking number via email once your order has been shipped. You can use it to track your order status.

What should I do if I receive a damaged or incorrect item?

If your order is damaged or incorrect, please contact our customer support team at info@osomehygiene.com within 3 days of receiving your order. Provide evidence, such as photos or videos, to help us resolve the issue promptly.

Can I return or exchange a product?

Yes, you can return or exchange a product under the following conditions:

    • The product is damaged or defective.
    • You received the wrong product.
    • Please refer to our Refund & Exchange Policy for more details.

Do you offer refunds?

We issue refunds in the form of refund vouchers that can be used for future purchases. For more information, visit our Refund & Exchange Policy.

Are your products eco-friendly?

We are committed to sustainability and strive to minimize our environmental impact by using recyclable and eco-conscious materials wherever possible.

Do you offer promotions or discounts?

Yes, we frequently run promotions and discounts. Follow us on social media platforms.

How can I contact OSOME Hygiene?

You can reach us via:

    • Email: info@osomehygiene.com
    • Phone: +92 330 777 888 4

Our customer support team is available to assist you with any queries.

Can I purchase OSOME products in bulk?

Yes, we offer bulk purchasing options for businesses or events. Please contact us at info@osomehygiene.com for more details.

Are OSOME products safe for sensitive skin?

Yes, our products are carefully designed to be gentle and suitable for all skin types. However, if you have specific skin allergies or sensitivities, we recommend consulting your dermatologist before using any skin-related products.

Does OSOME ship internationally?

Currently, we only ship within Pakistan.

How can I unsubscribe from promotional emails?

You can unsubscribe by clicking the “Unsubscribe” link at the bottom of any promotional email.

Are my personal details safe on your website?

Yes, we prioritize your privacy and protect your data with industry-standard security measures. For more details, refer to our Privacy Policy.