Terms & Conditions

Please read these terms and conditions carefully before using Our Services.

Interpretation and Definitions

1. Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

1.1 Interpretation

For the purposes of these Terms and Conditions:

  • Country refers to Pakistan
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to OSOME Hygiene.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.
  • Promotions refer to contests, sweepstakes or other promotions offered through the Service.
  • Service refers to the Website.
  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to OSOME Hygiene, accessible from https://osomehygiene.com/ 
  • You, means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service. By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service. You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service. Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

3. Pricing, Availability and Order Processing

  • All prices are listed in Pakistani Rupees and are inclusive of any applicable taxes. The price displayed on a product page may differ from the price shown when you add the item to your cart. Placing an item in your cart does not reserve the price.
  • OSOME does not offer price matching.
  • We strive to provide accurate pricing information, but errors may occur. OSOME reserves the right to refuse or cancel any orders due to pricing errors.
  • Availability information is listed on each product page. OSOME cannot guarantee specific delivery times. You will be informed by email or SMS if any products you order turn out to be unavailable.
  • OSOME reserves the right to refuse or cancel any order for any reason at any time. You may be required to provide additional verification information before your order is accepted.
  • To prevent fraud, OSOME reserves the right to verify your payment details and personal information before processing your order.
  • OSOME offers Refund Vouchers under specific terms and conditions. Please see our refund and exchange policy on our website.
  • Reselling OSOME products for business purposes is strictly prohibited without Our written consent. OSOME may take legal action against unauthorized resellers.

4. Taxes

You are responsible for all applicable taxes associated with your purchases on the OSOME Tissue platform.

5. Communication

By using the OSOME Services, you agree to receive electronic communications from OSOME, including promotional messages. You can opt out of receiving promotional emails by following the instructions in those emails.

6. Limitations of Liability

OSOME will not be liable for any business or personal losses arising from your use of OSOME Services.

7. Amendments to Terms

OSOME reserves the right to modify these Terms at any time. You will be subject to the Terms in effect at the time you use the OSOME Hygiene Services.

8. Events Beyond Our Control

OSOME will not be held responsible for any delay or failure to comply with its obligations under these Terms due to events beyond its reasonable control.

9. Waiver

OSOME’s failure to enforce any provision of these Terms will not be considered a waiver of that provision.

10. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Pakistan.

11. Entire Agreement

These Terms constitute the entire agreement between you and OSOME regarding your use of the OSOME product(s) or service(s).

12. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

13. Promotion

Any Promotions made available through the Service may be governed by rules that are separate from these Terms. If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

14. Intellectual Property

  • The Product(s) or Service(s) and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of OSOME.
  • The Product(s) or Service(s) is protected by copyright, trademark, and other laws of the Country and foreign countries.
  • Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of OSOME.

15. Disclaimer of Warranties

The product(s) OR service(s) is provided “as is” and “as available” without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, secure, or error-free.

16. Limitation of Liability

We will not be liable for any damages arising out of or related to your use of the product(s) or service(s), including but not limited to direct, indirect, incidental, consequential, special, punitive, or exemplary damages, even if we have been advised of the possibility of such damages.

17. Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

18. Changes to These Terms

We may update these Terms from time to time. You are advised to review these Terms periodically for any changes.

19. Contact Us

If you have any questions about these Terms, please contact us at info@osomehygiene.com .